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Former Coinbase support agent arrested for helping hackers
A former Coinbase customer service agent was arrested in India for helping hackers earlier this year steal sensitive customer information from a company database.
- December 29, 2025
- 09:16 AM
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Discord discloses data breach after hackers steal support tickets
Hackers stole partial payment information and personally identifiable data, including names and government-issued IDs, from some Discord users after compromising a third-party customer service provider.
- October 04, 2025
- 07:16 AM
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New Webinar: Choose Your Own Investigation — Browser Attack Edition
Modern attacks have shifted focus to the browser, yet detection tools remain largely blind to the crucial activity happening there.
Join Push Security on February 11th for an interactive "choose-your-own-adventure" webinar on ClickFix, credential phishing, and other in-browser attacks we've observed in the wild.
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ChatGPT-4o can be used for autonomous voice-based scams
Researchers have shown that it's possible to abuse OpenAI's real-time voice API for ChatGPT-4o, an advanced LLM chatbot, to conduct financial scams with low to moderate success rates.
- November 03, 2024
- 10:12 AM
- 1
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Okta: October data breach affects all customer support system users
Okta's investigation into the breach of its Help Center environment last month revealed that the hackers obtained data belonging to all customer support system users.
- November 29, 2023
- 08:25 AM
- 0
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Okta says its support system was breached using stolen credentials
Okta says attackers accessed files containing cookies and session tokens uploaded by customers to its support management system after breaching it using stolen credentials.
- October 20, 2023
- 02:41 PM
- 1
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Discord starts notifying users affected by March data breach
Starting on Monday, Discord has been reaching out to users affected by a data breach disclosed earlier this year to let them know what Personal Identifying Information (PII) was exposed in the incident.
- August 23, 2023
- 02:45 PM
- 0
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Discord discloses data breach after support agent got hacked
Discord is notifying users of a data breach that occurred after the account of a third-party support agent was compromised.
- May 12, 2023
- 03:05 PM
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Multi-million dollar credit card fraud operation uncovered
A massive operation that has reportedly siphoned millions of USD from credit cards since its launch in 2019 has been exposed and is considered responsible for losses for tens of thousands of victims.
- September 23, 2022
- 06:00 AM
- 0
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2K game support hacked to email RedLine info-stealing malware
Hackers have compromised the support system of American video game publisher 2K and now are sending support tickets to gamers containing the RedLine password-stealing malware.
- September 20, 2022
- 12:13 PM
- 1
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Microsoft Ending Support for Windows 7, 8, & Older Apps in the Microsoft Forums
Over the weekend, Microsoft announced that starting on July 1st 2018 they are no longer offering official support for Windows 7, Windows 8, Windows 8.1, and a wide variety of older applications in the Microsoft Community forums.
- June 11, 2018
- 01:39 PM
- 7
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Crooks Target Customer Support Departments to Penetrate Enterprise Networks
The infamous Carbanak (Anunak) group is employing a new social engineering trick to fool customer support representatives into installing malware on their systems, and hence, provide the crooks with a backdoor into targeted companies.
- November 15, 2016
- 11:15 AM
- 0
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