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Windows 7 won't shut down without a hard power off

Started by nathanwebb , Oct 01 2014 01:11 PM

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15 replies to this topic

#1 nathanwebb

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Posted 01 October 2014 - 01:11 PM

Hello. I've been having trouble shutting down Windows 7.  When I try to shut it down using the start window, it will go the the "shutting down windows" screen with the revolving circle and just hang.  I try using the power button on the front of my computer, but that doesn't work.  I end up having to turn off the power supply.  If it let the computer sit for a while, trying to shut off, it occasionally will give me the blue screen of death.  Otherwise, my system is doing fine.  The last piece of hardware I added to my PC is a Passport portable USB drive, which I keep plugged in all the time.  Any help would be greatly appreciated.  Thanks!

 

Here's the dump file from Blue Screen View:

 

==================================================
Dump File         : 092514-24039-01.dmp
Crash Time        : 9/24/2014 10:09:17 PM
Bug Check String  : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x0000009f
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`1b483050
Parameter 3       : fffff800`00b9c3d8
Parameter 4       : fffffa80`350ea010
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\092514-24039-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 303,698
Dump File Time    : 9/25/2014 8:52:28 AM
==================================================

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#2 Torvald

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Posted 01 October 2014 - 01:31 PM

Have you tried unplugging your external harddrive, and then trying to shut down Windows?


#3 nathanwebb

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Posted 01 October 2014 - 02:01 PM

No, I haven't.  I'll give that a shot tonight and post the results.  Thanks for the idea Torvald.


#4 nathanwebb

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Posted 02 October 2014 - 03:17 PM

I unplugged the USB hard drive before shutting down last night and it shut down properly!  Thanks for the idea Torvald.  Not sure if it was a fluke or not. I'll test it more tonight.

 

It's a Western Digital Passport USB drive.  In device manager is says that my drivers are up to date,  It's just using the generic disk.sys and partmgr.sys drivers.  Should I try to find custom ones for it?  Saw a firmware update on their site, but no drivers.  Might the firmware update after backing up the data.

 

Any other ideas?


Edited by nathanwebb, 02 October 2014 - 03:28 PM.

#5 hamluis

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Posted 02 October 2014 - 03:32 PM

Some USB devices (e.g., external drives with no power switch) typically may interfere with Windows booting and shutting down.  IMO, the best approach is to power such only after Windows has booted and shut down only after powering the external drive down.

 

Louis


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#6 nathanwebb

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Posted 02 October 2014 - 04:41 PM

Thanks Hamluis.  I didn't know that.  I'll be sure to unplug the drive before I power down and see how it goes.


#7 nathanwebb

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Posted 03 October 2014 - 11:36 AM

Unplugged my USB hard drive last night before shutting down, and window's still wouldn't shut down without turning off the power supply.  In the device manger, it shows that I have a USB device that doesn't have a driver.  Automatic update doesn't find a driver for it.  I'm not sure what it is. I have an extra USB expansion port in the back of my PC, and one in the front.  Devices work when plugged into them.  Last night I had the driver disabled, and windows wouldn't shut down.

 

Any ideas?  Maybe try unplugging all my USB devices, try shutting down, then plugging them in one at a time to see if something causes it?


#8 hamluis

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Posted 03 October 2014 - 03:11 PM

Well...just what USB devices are attached?

 

I don't use anything other than a mouse and a keyboard...but I suppose that improperly removing a USB device will reflect as you described.

 

Aside from that...I can't account for any phantom USB device.

 

Louis


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#9 nathanwebb

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Posted 03 October 2014 - 03:37 PM

I have two USB expansion cards plugged into my motherboard (a dual one in the back, and one in the front panel, which is USB 3).  In the USB plugs I have:

  1. wifi antenna
  2. mouse
  3. mouse2
  4. Wacom tablet
  5. game controller1
  6. game controller2
  7. printer
  8. portable hard drive
  9. webcam

I need everyone for work, except for the extra mouse, printer, and Wacom tablet.


#10 hamluis

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Posted 03 October 2014 - 03:42 PM

That's a lot of drivers...and at least one has problems.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis


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#11 nathanwebb

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Posted 03 October 2014 - 04:11 PM

Here's the mini toolbox output:

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Nathan (administrator) on 03-10-2014 at 14:08:03
Running from "E:\Installers"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/02/2014 01:08:21 PM) (Source: Application Error) (User: )
Description: Faulting application name: KillerInstinctX64_do.exe, version: 1.0.0.0, time stamp: 0x54237505
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Fault offset: 0x000000000004e4e4
Faulting process id: 0x2330
Faulting application start time: 0xKillerInstinctX64_do.exe0
Faulting application path: KillerInstinctX64_do.exe1
Faulting module path: KillerInstinctX64_do.exe2
Report Id: KillerInstinctX64_do.exe3
 
Error: (10/02/2014 09:27:43 AM) (Source: Application Hang) (User: )
Description: The program Skype.exe version 6.20.0.104 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 408
 
Start Time: 01cfde52052c11d4
 
Termination Time: 3384
 
Application Path: C:\Program Files (x86)\Skype\Phone\Skype.exe
 
Report Id: 02c3041f-4a51-11e4-b074-00090ffe0001
 
Error: (09/30/2014 05:35:06 PM) (Source: RasClient) (User: )
Description: CoId={E239C8A1-F4B1-47F1-A6AC-FDD03349FBCC}: The user SYSTEM dialed a connection named fortissl which has failed. The error code returned on failure is 720.
 
Error: (09/30/2014 05:27:54 PM) (Source: Application Error) (User: )
Description: Faulting application name: KillerInstinctX64_do.exe, version: 1.0.0.0, time stamp: 0x54237505
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Fault offset: 0x000000000004e4e4
Faulting process id: 0x23dc
Faulting application start time: 0xKillerInstinctX64_do.exe0
Faulting application path: KillerInstinctX64_do.exe1
Faulting module path: KillerInstinctX64_do.exe2
Report Id: KillerInstinctX64_do.exe3
 
Error: (09/29/2014 05:16:09 PM) (Source: Application Error) (User: )
Description: Faulting application name: KillerInstinctX64_do.exe, version: 1.0.0.0, time stamp: 0x54237505
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Fault offset: 0x000000000004e4e4
Faulting process id: 0x3274
Faulting application start time: 0xKillerInstinctX64_do.exe0
Faulting application path: KillerInstinctX64_do.exe1
Faulting module path: KillerInstinctX64_do.exe2
Report Id: KillerInstinctX64_do.exe3
 
Error: (09/29/2014 05:00:44 PM) (Source: Application Error) (User: )
Description: Faulting application name: KillerInstinctX64_do.exe, version: 1.0.0.0, time stamp: 0x54237505
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Fault offset: 0x000000000004e4e4
Faulting process id: 0x2974
Faulting application start time: 0xKillerInstinctX64_do.exe0
Faulting application path: KillerInstinctX64_do.exe1
Faulting module path: KillerInstinctX64_do.exe2
Report Id: KillerInstinctX64_do.exe3
 
Error: (09/29/2014 03:33:35 PM) (Source: Application Error) (User: )
Description: Faulting application name: KillerInstinctX64_do.exe, version: 1.0.0.0, time stamp: 0x54237505
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Fault offset: 0x000000000004e4e4
Faulting process id: 0x2ea0
Faulting application start time: 0xKillerInstinctX64_do.exe0
Faulting application path: KillerInstinctX64_do.exe1
Faulting module path: KillerInstinctX64_do.exe2
Report Id: KillerInstinctX64_do.exe3
 
Error: (09/29/2014 00:20:30 PM) (Source: Application Error) (User: )
Description: Faulting application name: KillerInstinctX64_do.exe, version: 1.0.0.0, time stamp: 0x54237505
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Fault offset: 0x000000000004e4e4
Faulting process id: 0x1d24
Faulting application start time: 0xKillerInstinctX64_do.exe0
Faulting application path: KillerInstinctX64_do.exe1
Faulting module path: KillerInstinctX64_do.exe2
Report Id: KillerInstinctX64_do.exe3
 
Error: (09/25/2014 05:42:34 PM) (Source: Application Error) (User: )
Description: Faulting application name: SyncBot.exe, version: 1.0.0.0, time stamp: 0x51a530f5
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x0004ff6b
Faulting process id: 0x%9
Faulting application start time: 0xSyncBot.exe0
Faulting application path: SyncBot.exe1
Faulting module path: SyncBot.exe2
Report Id: SyncBot.exe3
 
Error: (09/23/2014 06:43:26 PM) (Source: Application Error) (User: )
Description: Faulting application name: KillerInstinctX64_do.exe, version: 1.0.0.0, time stamp: 0x541c857d
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Fault offset: 0x000000000004e4e4
Faulting process id: 0x124
Faulting application start time: 0xKillerInstinctX64_do.exe0
Faulting application path: KillerInstinctX64_do.exe1
Faulting module path: KillerInstinctX64_do.exe2
Report Id: KillerInstinctX64_do.exe3
 
 
System errors:
=============
Error: (10/02/2014 09:35:21 AM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{A107D693-91C5-4D9E-85AF-1881DE1C46E5} because another computer on the network has the same name.  The server could not start.
 
Error: (10/01/2014 05:59:56 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video7Graphics Exception: ESR 0x404600=0x80000001
 
Error: (10/01/2014 05:59:56 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video7Graphics Exception:  EXTRA_INLINE_DATA
 
Error: (10/01/2014 05:59:56 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video7Graphics Exception: ESR 0x404600=0x80000001
 
Error: (10/01/2014 05:59:56 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video7Graphics Exception:  EXTRA_INLINE_DATA
 
Error: (10/01/2014 05:59:56 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video7Graphics Exception: ESR 0x404600=0x80000001
 
Error: (10/01/2014 05:59:56 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video7Graphics Exception:  EXTRA_INLINE_DATA
 
Error: (10/01/2014 05:59:56 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video7Graphics Exception: ESR 0x404600=0x80000001
 
Error: (10/01/2014 05:59:56 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video7Graphics Exception:  EXTRA_INLINE_DATA
 
Error: (10/01/2014 05:59:56 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video7Graphics Exception: ESR 0x404600=0x80000001
 
 
Microsoft Office Sessions:
=========================
Error: (10/02/2014 01:08:21 PM) (Source: Application Error)(User: )
Description: KillerInstinctX64_do.exe1.0.0.054237505ntdll.dll6.1.7601.18247521eaf24c0000005000000000004e4e4233001cfde751f2d2446P:\Barracuda\Main\Assets_KillerInstinct\_bin64\KillerInstinctX64_do.exeC:\Windows\SYSTEM32\ntdll.dlldb4617a9-4a6f-11e4-b074-00090ffe0001
 
Error: (10/02/2014 09:27:43 AM) (Source: Application Hang)(User: )
Description: Skype.exe6.20.0.10440801cfde52052c11d43384C:\Program Files (x86)\Skype\Phone\Skype.exe02c3041f-4a51-11e4-b074-00090ffe0001
 
Error: (09/30/2014 05:35:06 PM) (Source: RasClient)(User: )
Description: {E239C8A1-F4B1-47F1-A6AC-FDD03349FBCC}SYSTEMfortissl720
 
Error: (09/30/2014 05:27:54 PM) (Source: Application Error)(User: )
Description: KillerInstinctX64_do.exe1.0.0.054237505ntdll.dll6.1.7601.18247521eaf24c0000005000000000004e4e423dc01cfdd0a95cf6d9dP:\Barracuda\Main\Assets_KillerInstinct\_bin64\KillerInstinctX64_do.exeC:\Windows\SYSTEM32\ntdll.dllc8964583-4901-11e4-85f2-00090ffe0001
 
Error: (09/29/2014 05:16:09 PM) (Source: Application Error)(User: )
Description: KillerInstinctX64_do.exe1.0.0.054237505ntdll.dll6.1.7601.18247521eaf24c0000005000000000004e4e4327401cfdc439542127fP:\Barracuda\Main\Assets_KillerInstinct\_bin64\KillerInstinctX64_do.exeC:\Windows\SYSTEM32\ntdll.dllfa066b81-4836-11e4-b7d0-00090ffe0001
 
Error: (09/29/2014 05:00:44 PM) (Source: Application Error)(User: )
Description: KillerInstinctX64_do.exe1.0.0.054237505ntdll.dll6.1.7601.18247521eaf24c0000005000000000004e4e4297401cfdc3808869228P:\Barracuda\Main\Assets_KillerInstinct\_bin64\KillerInstinctX64_do.exeC:\Windows\SYSTEM32\ntdll.dlld2ae7b93-4834-11e4-b7d0-00090ffe0001
 
Error: (09/29/2014 03:33:35 PM) (Source: Application Error)(User: )
Description: KillerInstinctX64_do.exe1.0.0.054237505ntdll.dll6.1.7601.18247521eaf24c0000005000000000004e4e42ea001cfdc34cfdf19adP:\Barracuda\Main\Assets_KillerInstinct\_bin64\KillerInstinctX64_do.exeC:\Windows\SYSTEM32\ntdll.dlla5f4acf3-4828-11e4-b7d0-00090ffe0001
 
Error: (09/29/2014 00:20:30 PM) (Source: Application Error)(User: )
Description: KillerInstinctX64_do.exe1.0.0.054237505ntdll.dll6.1.7601.18247521eaf24c0000005000000000004e4e41d2401cfdc0f40446776P:\Barracuda\Main\Assets_KillerInstinct\_bin64\KillerInstinctX64_do.exeC:\Windows\SYSTEM32\ntdll.dllacc46b04-480d-11e4-b7d0-00090ffe0001
 
Error: (09/25/2014 05:42:34 PM) (Source: Application Error)(User: )
Description: SyncBot.exe1.0.0.051a530f5ntdll.dll6.1.7601.18247521ea8e7c00000050004ff6b
 
Error: (09/23/2014 06:43:26 PM) (Source: Application Error)(User: )
Description: KillerInstinctX64_do.exe1.0.0.0541c857dntdll.dll6.1.7601.18247521eaf24c0000005000000000004e4e412401cfd798ba0b0338P:\Barracuda\Main\Assets_KillerInstinct\_bin64\KillerInstinctX64_do.exeC:\Windows\SYSTEM32\ntdll.dll2d09894f-438c-11e4-bd84-00090ffe0001
 
 
 
=========================== Installed Programs ============================
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Ad Muncher v4.93.33707 (HKLM-x32\...\Ad Muncher) (Version:  - )
Adobe Acrobat X Pro - English, Français, Deutsch (HKLM-x32\...\{AC76BA86-1033-F400-7760-000000000005}) (Version: 10.1.10 - Adobe Systems)
Adobe After Effects CS6 (HKLM-x32\...\{4817D846-700B-474E-A31B-80892B3E92E3}) (Version: 11 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 3.1.0.4880 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.167 - Adobe Systems Incorporated)
Adobe Flash Professional CS6 (HKLM-x32\...\{BD5669B5-49FF-4490-B956-E9D7CB9B0ADC}) (Version: 12.0 - Adobe Systems Incorporated)
Adobe Help Manager (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 4.0.244 - Adobe Systems Incorporated)
Adobe Help Manager (x32 Version: 4.0.244 - Adobe Systems Incorporated) Hidden
Adobe Photoshop CS6 (HKLM-x32\...\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}) (Version: 13.0 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.03) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.03 - Adobe Systems Incorporated)
Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)
Apple Application Support (HKLM-x32\...\{D9DAD0FF-495A-472B-9F10-BAE430A26682}) (Version: 3.0.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{787136D2-F0F8-4625-AA3F-72D7795AC842}) (Version: 7.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Asmedia ASM106x SATA Host Controller Driver (HKLM-x32\...\{61942EF5-2CD8-47D4-869C-2E9A8BB085F1}) (Version: 1.3.8.000 - Asmedia Technology)
Aspera Connect 3.3.4.84236 (HKLM-x32\...\Aspera Connect 3.3.4.84236) (Version: 3.3.4.84236 - Aspera, Inc.)
Aspera Connect 3.3.4.84236 (x32 Version: 3.3.4.84236 - Aspera, Inc.) Hidden
Autodesk Download Manager (HKLM-x32\...\{C897D9EC-13C6-4A22-ABF7-33F2126A7DB6}) (Version: 3.0.8.0 - Autodesk, Inc.)
Autodesk FBX Plug-in 2013.1 - Maya 2013 64-bit (HKLM\...\Autodesk FBX Plug-in 2013.1 - Maya 2013 64-bit) (Version:  - Autodesk)
Autodesk Maya 2013 64-bit (HKLM\...\Autodesk Maya 2013 64-bit) (Version: 15.0.0.0 - Autodesk)
Autodesk Maya 2013 64-bit (Version: 15.0.0.0 - Autodesk) Hidden
Autodesk Maya 2013 Bonus Tools 64-bit (HKLM\...\{E7D4CFC3-E320-4C26-AC56-F81C5171B0E4}) (Version: 2013 - Autodesk, Inc.)
Autodesk Maya 2014 (HKLM\...\Autodesk Maya 2014) (Version: 16.0.0.0 - Autodesk)
Autodesk Maya 2014 (Version: 16.0.0.0 - Autodesk) Hidden
Autodesk Maya 2014/2015 Bonus Tools (HKLM\...\{4ED3FC7F-1A5A-0B9F-8022-501EBD839553}) (Version: 15.0.0 - Autodesk, Inc.)
AVG 2014 (HKLM\...\AVG) (Version: 2014.0.4765 - AVG Technologies)
AVG 2014 (Version: 14.0.4037 - AVG Technologies) Hidden
AVG 2014 (Version: 14.0.4765 - AVG Technologies) Hidden
Battlefield 4™ (HKLM-x32\...\{ABADE36E-EC37-413B-8179-B432AD3FACE7}) (Version: 1.3.2.15221 - Electronic Arts)
Battlelog Web Plugins (HKLM-x32\...\Battlelog Web Plugins) (Version: 2.5.1 - EA Digital Illusions CE AB)
BitComet 1.18 (HKLM-x32\...\BitComet) (Version: 1.18 - ~RnySmile~)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bulk Rename Utility 2.7.1.2 (HKLM\...\Bulk Rename Utility_is1) (Version:  - TGRMN Software)
CameraHelperMsi (x32 Version: 13.51.815.0 - Logitech) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.14 - Piriform)
CLICKBIOSII (HKLM-x32\...\{EBCB111F-4907-4B28-BD03-F5BD901106D2}_is1) (Version: 1.0.123 - MSI)
Company of Heroes 2 (HKLM-x32\...\Steam App 231430) (Version:  - Relic Entertainment)
ControlCenter (HKLM-x32\...\{AF14F0CD-5307-4134-BDFA-15974473C1EE}_is1) (Version: 2.5.060 - MSI)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2013 (KB2760587) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{5A06C25A-366E-46CC-880E-3F904B634E9E}) (Version:  - Microsoft)
D-Link DWA-130 Wireless N USB Adapter (HKLM-x32\...\{6F6F39E3-D24D-4EEE-9AEA-DEDAF991385D}) (Version:  - D-Link)
erLT (x32 Version: 1.20.138.34 - Logitech, Inc.) Hidden
Evoluent Mouse Manager (HKLM-x32\...\{6F9AC943-F0BF-4DAA-8FDD-DB496781B1DB}) (Version: 5.0.3 - Evoluent)
Fast Boot (HKLM-x32\...\{0F212E7A-65EB-4668-A8D7-749026A64F8E}_is1) (Version: 1.0.0.9 - MSI)
ffdshow v1.3.4525 [2013-11-17] (HKLM-x32\...\ffdshow_is1) (Version: 1.3.4525.0 - )
FortiClient (HKLM\...\{863EB7F6-0FD9-4BA5-B95A-FC48218AEF5C}) (Version: 5.0.9.0347 - Fortinet Inc)
Fraps (HKLM-x32\...\Fraps) (Version:  - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 37.0.2062.124 - Google Inc.)
Google Talk (remove only) (HKLM-x32\...\{226b64e8-dc75-4eea-a6c8-abcb496320f2}-Google Talk) (Version:  - )
Google Talk Plugin (HKLM-x32\...\{C1E3DFE7-4EAD-3E9E-A826-E06055BA5921}) (Version: 5.4.2.18903 - Google)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.30.1349 - Intel Corporation)
Intel® Trusted Connect Service Client (Version: 1.27.757.1 - Intel Corporation) Hidden
iTunes (HKLM\...\{5A68A656-979F-4168-8795-E2E368AA4DC2}) (Version: 11.2.2.3 - Apple Inc.)
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (x32 Version: 2.1.67.1 - Oracle, Inc.) Hidden
Logitech Webcam Software (HKLM-x32\...\{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.51 - Logitech Inc.)
LWS Facebook (x32 Version: 13.50.854.0 - Logitech) Hidden
LWS Gallery (x32 Version: 13.51.827.0 - Logitech) Hidden
LWS Help_main (x32 Version: 13.51.828.0 - Logitech) Hidden
LWS Launcher (x32 Version: 13.51.828.0 - Logitech) Hidden
LWS Motion Detection (x32 Version: 13.51.815.0 - Logitech) Hidden
LWS Pictures And Video (x32 Version: 13.51.815.0 - Logitech) Hidden
LWS Twitter (x32 Version: 13.30.1346.0 - Logitech) Hidden
LWS Webcam Software (x32 Version: 13.51.815.0 - Logitech) Hidden
LWS WLM Plugin (x32 Version: 1.30.1201.0 - Logitech) Hidden
LWS YouTube Plugin (x32 Version: 13.31.1038.0 - Logitech) Hidden
MagicDisc 2.7.106 (HKLM-x32\...\MagicDisc 2.7.106) (Version:  - )
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Mark of the Ninja (HKLM-x32\...\Steam App 214560) (Version:  - Klei Entertainment)
Mass Effect™ 3 (HKLM-x32\...\{534A31BD-20F4-46b0-85CE-09778379663C}) (Version: 1.05.0.0 - Electronic Arts)
mental ray renderer for Autodesk Maya 2014 (HKLM\...\{4F5AD3FF-38C6-43FB-BB6F-8EF830DEDF16}) (Version: 13.0.0.0 - mental ray)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Access MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Access Setup Metadata MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft DCF MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Excel MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{F2508213-9989-4E85-A078-72BE483917EF}) (Version: 3.5.88.0 - Microsoft Corporation)
Microsoft Games for Windows Marketplace (HKLM-x32\...\{4CB0307C-565E-4441-86BE-0DF2E4FB828C}) (Version: 3.5.50.0 - Microsoft Corporation)
Microsoft Groove MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft InfoPath MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Lync MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office 32-bit Components 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office OSM MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office OSM UX MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2013 (HKLM\...\Office15.PROPLUS) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Office Professional Plus 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2013 - English (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2013 - Español (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Shared 32-bit MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft OneNote MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Outlook MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft PowerPoint MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Publisher MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Word MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Xbox 360 Accessories 1.2 (HKLM\...\{D9C50188-12D5-4D3E-8F00-682346C2AA5F}) (Version: 1.20.146.0 - Microsoft)
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Middle-earth: Shadow of Mordor (HKLM-x32\...\Steam App 241930) (Version:  - Monolith Productions, Inc.)
Movie Maker (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.6.9 - Notepad++ Team)
NVIDIA Control Panel 340.52 (Version: 340.52 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 340.52 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 340.52 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.157.1165 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.13.1220 - NVIDIA Corporation) Hidden
NVIDIA PhysX Plug-in for Autodesk Maya 2012 32 bit (HKLM-x32\...\{BFE4A2B6-4894-436C-8847-70FF3F18D892}) (Version: 2.60.0216.1828 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.13.1220 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.1220 - NVIDIA Corporation)
Origin (HKLM-x32\...\Origin) (Version: 9.3.6.4639 - Electronic Arts, Inc.)
Outils de vérification linguistique 2013 de Microsoft Office - Français (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
PDF Settings CS6 (x32 Version: 11.0 - Adobe Systems Incorporated) Hidden
Perforce Visual Components (HKLM\...\{9211878B-0C5E-4915-931C-4090010F9D56}) (Version: 134.77.1678 - Perforce Software)
Photo Gallery (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.993 - Even Balance, Inc.)
Qualcomm Atheros Killer Network Manager (HKLM-x32\...\InstallShield_{DF446558-ADF7-4884-9B2D-281979CCE71F}) (Version: 6.1.0.543 - Qualcomm Atheros)
Qualcomm Atheros Killer Network Manager (Version: 6.1.0.543 - Qualcomm Atheros) Hidden
QuickGamma 4.0.0.2 (HKLM-x32\...\QuickGamma_is1) (Version: 4.0.0.2 - Eberhard Werle)
QuickTime 7 (HKLM-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6873 - Realtek Semiconductor Corp.)
Samsung Magician (HKLM-x32\...\{29AE3F9F-7158-4ca7-B1ED-28A73ECDB215}_is1) (Version: 4.4.0 - Samsung Electronics)
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{D82063A8-7C8C-4C3B-A9BB-95138CA55D26}) (Version:  - Microsoft)
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (Version:  - Microsoft) Hidden
Skype™ 6.20 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.20.104 - Skype Technologies S.A.)
Sound Blaster Cinema (HKLM-x32\...\{2501CEB7-6094-4177-8906-5E50BCA65DA6}) (Version: 1.00.02 - Creative Technology Limited)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
studioLibrary (HKLM-x32\...\studioLibrary) (Version: 1.3.10 - StudioLibrary)
Super Street Fighter IV: Arcade Edition (HKLM-x32\...\Steam App 45760) (Version:  - Capcom)
SyncBot (HKLM-x32\...\SyncBot) (Version:  - )
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 4.5.1f3 - Unity Technologies ApS)
Update for Microsoft Excel 2013 (KB2880475) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{4BC9BBF4-A2FB-4DBA-ABEA-5526E62E3B4D}) (Version:  - Microsoft)
Update for Microsoft Excel 2013 (KB2880475) 64-Bit Edition (HKLM\...\{90150000-0016-0409-1000-0000000FF1CE}_Office15.PROPLUS_{4BC9BBF4-A2FB-4DBA-ABEA-5526E62E3B4D}) (Version:  - Microsoft)
Update for Microsoft Excel 2013 (KB2880475) 64-Bit Edition (HKLM\...\{90150000-0018-0409-1000-0000000FF1CE}_Office15.PROPLUS_{4BC9BBF4-A2FB-4DBA-ABEA-5526E62E3B4D}) (Version:  - Microsoft)
Update for Microsoft Excel 2013 (KB2880475) 64-Bit Edition (HKLM\...\{90150000-001B-0409-1000-0000000FF1CE}_Office15.PROPLUS_{4BC9BBF4-A2FB-4DBA-ABEA-5526E62E3B4D}) (Version:  - Microsoft)
Update for Microsoft Lync 2013 (KB2817678) 64-Bit Edition (HKLM\...\{90150000-012B-0409-1000-0000000FF1CE}_Office15.PROPLUS_{F8580E12-045B-471B-AF74-98C977347F4E}) (Version:  - Microsoft)
Update for Microsoft Lync 2013 (KB2880980) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{E5ADC5AD-C469-4A96-A3F7-0D4644CF54FC}) (Version:  - Microsoft)
Update for Microsoft Lync 2013 (KB2880980) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUS_{E5ADC5AD-C469-4A96-A3F7-0D4644CF54FC}) (Version:  - Microsoft)
Update for Microsoft Lync 2013 (KB2880980) 64-Bit Edition (HKLM\...\{90150000-012B-0409-1000-0000000FF1CE}_Office15.PROPLUS_{E5ADC5AD-C469-4A96-A3F7-0D4644CF54FC}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2760344) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{EF77B4A6-DFEC-4010-A87D-9B6BF87FABEC}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2760544) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{62857CDD-2985-4939-91BA-19ED0B0031A5}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2768012) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{0814662C-FD28-4DE0-ACE5-EE50D1D6C8FB}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2817302) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{E79EFFDB-192A-4D9E-A2DB-C0F774E6EC32}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2817302) 64-Bit Edition (HKLM\...\{90150000-0016-0409-1000-0000000FF1CE}_Office15.PROPLUS_{E79EFFDB-192A-4D9E-A2DB-C0F774E6EC32}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2826040) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{C4AEA56A-0759-4D08-9FAB-31A92137D0B8}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2837644) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{D692E9FF-84BF-4F44-A0EA-D58ECE0D538E}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2863825) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{327EABFD-EDD3-44E7-AB47-7592DF33B719}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2863843) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{290D80DE-03AB-47EC-9402-108AF4CE4F66}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2863844) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{50F31E04-D56A-4159-BF36-CF3CE27DB30C}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880462) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{24584DD4-C680-4FEB-A464-D760C7A5B041}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880462) 64-Bit Edition (HKLM\...\{90150000-006E-0409-1000-0000000FF1CE}_Office15.PROPLUS_{24584DD4-C680-4FEB-A464-D760C7A5B041}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880462) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUS_{24584DD4-C680-4FEB-A464-D760C7A5B041}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880464) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{88B29AA5-71EE-4692-91E2-E89407F0B783}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880476) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{D3FC5B59-0F86-4B9A-94DF-FC213DF4FA63}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880476) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUS_{D3FC5B59-0F86-4B9A-94DF-FC213DF4FA63}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880478) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{8116ED50-F1E7-49E1-9D8D-421497D34B0F}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880482) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{FB1E57CA-A425-48F5-B882-CFC0793823AE}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880482) 64-Bit Edition (HKLM\...\{90150000-0016-0409-1000-0000000FF1CE}_Office15.PROPLUS_{FB1E57CA-A425-48F5-B882-CFC0793823AE}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880482) 64-Bit Edition (HKLM\...\{90150000-0090-0409-1000-0000000FF1CE}_Office15.PROPLUS_{FB1E57CA-A425-48F5-B882-CFC0793823AE}) (Version:  - Microsoft)
Update for Microsoft OneDrive for Business (KB2880480) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{663B7CD7-32AE-4AB5-8E20-12C0FA6963D4}) (Version:  - Microsoft)
Update for Microsoft OneDrive for Business (KB2880480) 64-Bit Edition (HKLM\...\{90150000-00BA-0409-1000-0000000FF1CE}_Office15.PROPLUS_{663B7CD7-32AE-4AB5-8E20-12C0FA6963D4}) (Version:  - Microsoft)
Update for Microsoft OneDrive for Business (KB2880480) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUS_{663B7CD7-32AE-4AB5-8E20-12C0FA6963D4}) (Version:  - Microsoft)
Update for Microsoft OneDrive for Business (KB2880480) 64-Bit Edition (HKLM\...\{90150000-00C1-0409-1000-0000000FF1CE}_Office15.PROPLUS_{663B7CD7-32AE-4AB5-8E20-12C0FA6963D4}) (Version:  - Microsoft)
Update for Microsoft OneNote 2013 (KB2817628) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{9367C385-2EF9-4BE3-8351-7D2AB0798A57}) (Version:  - Microsoft)
Update for Microsoft OneNote 2013 (KB2817628) 64-Bit Edition (HKLM\...\{90150000-00A1-0409-1000-0000000FF1CE}_Office15.PROPLUS_{9367C385-2EF9-4BE3-8351-7D2AB0798A57}) (Version:  - Microsoft)
Update for Microsoft OneNote 2013 (KB2817628) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUS_{9367C385-2EF9-4BE3-8351-7D2AB0798A57}) (Version:  - Microsoft)
Update for Microsoft Outlook 2013 (KB2880470) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{34A169EC-990A-4DAE-AC65-9F981158B7DB}) (Version:  - Microsoft)
Update for Microsoft Outlook 2013 (KB2880470) 64-Bit Edition (HKLM\...\{90150000-001A-0409-1000-0000000FF1CE}_Office15.PROPLUS_{34A169EC-990A-4DAE-AC65-9F981158B7DB}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2013 (KB2878315) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{95F0CF54-BC3E-4C6F-B11D-89D6D8C6452E}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2013 (KB2878315) 64-Bit Edition (HKLM\...\{90150000-0018-0409-1000-0000000FF1CE}_Office15.PROPLUS_{95F0CF54-BC3E-4C6F-B11D-89D6D8C6452E}) (Version:  - Microsoft)
Update for Microsoft Publisher 2013 (KB2726952) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{03B2C707-503D-4979-8322-CA92C45AD6B4}) (Version:  - Microsoft)
Update for Microsoft Publisher 2013 (KB2726952) 64-Bit Edition (HKLM\...\{90150000-0019-0409-1000-0000000FF1CE}_Office15.PROPLUS_{03B2C707-503D-4979-8322-CA92C45AD6B4}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2013 (KB2817301) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{8E5CD68A-CDF8-4930-88DF-B7778B1871A9}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2013 (KB2817301) 64-Bit Edition (HKLM\...\{90150000-006E-0409-1000-0000000FF1CE}_Office15.PROPLUS_{8E5CD68A-CDF8-4930-88DF-B7778B1871A9}) (Version:  - Microsoft)
Update for Microsoft Word 2013 (KB2878319) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{BC51FE30-3A56-4802-8D9E-E9BC05B56B49}) (Version:  - Microsoft)
Update for Microsoft Word 2013 (KB2880455) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{302A5BF1-9DB4-4204-988C-53073C15EF67}) (Version:  - Microsoft)
Update for Microsoft Word 2013 (KB2880455) 64-Bit Edition (HKLM\...\{90150000-001A-0409-1000-0000000FF1CE}_Office15.PROPLUS_{302A5BF1-9DB4-4204-988C-53073C15EF67}) (Version:  - Microsoft)
Update for Microsoft Word 2013 (KB2880455) 64-Bit Edition (HKLM\...\{90150000-001B-0409-1000-0000000FF1CE}_Office15.PROPLUS_{302A5BF1-9DB4-4204-988C-53073C15EF67}) (Version:  - Microsoft)
Update for Microsoft Word 2013 (KB2880455) 64-Bit Edition (HKLM\...\{90150000-012B-0409-1000-0000000FF1CE}_Office15.PROPLUS_{302A5BF1-9DB4-4204-988C-53073C15EF67}) (Version:  - Microsoft)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player 2.0.0 (HKLM-x32\...\VLC media player) (Version: 2.0.0 - VideoLAN)
Wacom Tablet (HKLM\...\Wacom Tablet Driver) (Version: 6.2.0w5 - Wacom Technology Corp.)
WebTablet FB Plugin (HKLM-x32\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.0.0.4 - Wacom Technology Corp.)
WebTablet IE Plugin (HKLM-x32\...\Wacom WebTabletPlugin for IE) (Version: 1.1.0.12 - Wacom Technology Corp.)
WebTablet Netscape Plugin (HKLM-x32\...\Wacom WebTabletPlugin for Netscape) (Version: 1.1.0.10 - Wacom Technology Corp.)
Windows Driver Package - Evoluent (EvoMouseDriverFilterHidUsb) HIDClass  (09/10/2013 3.9.2.0) (HKLM\...\C31C7526F474932C78DA3CAC69BD082C560C910A) (Version: 09/10/2013 3.9.2.0 - Evoluent)
Windows Driver Package - Evoluent Mouse  (02/22/2013 3.9.2.0) (HKLM\...\5C29B788482811526120A08E55C3252B4BE28EA5) (Version: 02/22/2013 3.9.2.0 - Evoluent)
Windows Live Communications Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
WinRAR 5.01 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.01.0 - win.rar GmbH)
Xvid Video Codec (HKLM-x32\...\Xvid Video Codec 1.3.2) (Version: 1.3.2 - Xvid Team)
Zoom (HKCU\...\ZoomUMX) (Version: 2.1 - Zoom Video Communications, Inc.)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 35%
Total physical RAM: 32717.64 MB
Available physical RAM: 21148.65 MB
Total Pagefile: 32915.82 MB
Available Pagefile: 17652 MB
Total Virtual: 4095.88 MB
Available Virtual: 3975.27 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Windows7) (Fixed) (Total:232.79 GB) (Free:39.7 GB) NTFS
3 Drive e: (MoreStorage) (Fixed) (Total:1397.26 GB) (Free:602.08 GB) NTFS
4 Drive f: (PassportDrive) (Fixed) (Total:1862.98 GB) (Free:1557.84 GB) NTFS
5 Drive g: (Storage) (Fixed) (Total:232.88 GB) (Free:159.01 GB) NTFS
7 Drive p: (PassportDrive) (Fixed) (Total:1862.98 GB) (Free:1557.84 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\NATHAN-PC
 
Administrator            Guest                    Nathan                   
 
 
**** End of log ****

#12 nathanwebb

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Posted 03 October 2014 - 04:18 PM

There here's the Speccy snapshot:

 

http://speccy.piriform.com/results/bVbtkYJTZZoI6lhk1Hg18St

 

Thanks for the help!


#13 hamluis

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Posted 03 October 2014 - 04:36 PM

You appear to have FortiClient and AVG installed...I suspect this causes system problems.

 

I would uninstall SyncBot...I don't believe in installing software with no support page, no info about developer, and so on.

 

I would uninstall Spybot, replacing it with SUPERAntiSpyware or another known, reliable product.  Spybot USED TO BE the standard, that time is over.

 

Since it's obvious that you like torrent downloads...I give the obligatory possibllity of malware landing on your system.

 

I don't know what Barracuda was/is...but it seems that your system doesn't like it.

 

Louis


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#14 nathanwebb

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Posted 03 October 2014 - 04:52 PM

Hi Louis.  Thanks for taking a look at the programs output. I'll remove Spybot and try the SuperAntiSpyware.

 

I use the FortiClient to connect with my work server. I have the FortiClient antivirus turned off, and use AVG for that.  SyncBot is another work program that gets files from a perforce server.  Barracuda is the code name for a game I'm working on that does crash quite a bit.

 

I'll see if the SuperAntiSpyware finds anything, and report back.  I could remove AVG and just use the FortiClient Antivirus as well to see if that helps.


#15 hamluis

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Posted 03 October 2014 - 05:51 PM

:thumbup2: , trial-and-error is what we do :).

 

Louis


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