How to remove Kill & Clean and SpyMarshal (Removal Instructions)
Kill & Clean Screenshot
Tools Needed for this fix: Symptoms in a HijackThis Log (Not all of these symptoms may be in the same log):
O4 - HKCU\..\Run: [KillAndClean] C:\Program Files\KillAndClean\KillAndClean.exe
O4 - HKCU\..\Run: [SpyMarshal] C:\Program Files\SpyMarshal\SpyMarshal.exe
O9 - Extra button: Start spyware remover - {BF69DF00-2734-477F-8257-27CD04F88779} - C:\Program Files\KillAndClean\KillAndClean.exe (HKCU)
O9 - Extra 'Tools' menuitem: Start spyware remover - {BF69DF00-2734-477F-8257-27CD04F88779} - C:\Program Files\KillAndClean\KillAndClean.exe (HKCU) Sample of fake malware entries in a HijackThis Log: R3 - URLSearchHook: (no name) - {AF083D28-2650-CA80-E017-41974D7AA625} - Brong32.dll (file missing)
R3 - URLSearchHook: (no name) - {4CFA5D1A-8050-F260-9AC4-BAB092DBF7D9} - sound64.dll (file missing)
R3 - URLSearchHook: (no name) - {1C722BC0-0EAB-39B1-8483-391EAE7B189B} - NsCplTray.dll (file missing)
R3 - URLSearchHook: (no name) - {4A67DB37-F1C1-68C8-3AEA-818C7C21D5D0} - msag.dll (file missing)
O4 - HKLM\..\Run: [avpmondll] ABCXYZ.exe
O4 - HKLM\..\Run: [MONITER] ERTYDF.exe
O4 - HKCU\..\Run: [SYSTRAV] clamav.exe
O4 - HKCU\..\Run: [nmdllw] XTermInit.exe
O4 - HKCU\..\Run: [typeconf] PasswdMon.exe
O4 - HKLM\..\Run: [NSYSCPLSTR] MON76234.exe
O4 - HKLM\..\Run: [XTermInit] MONITER.exe
O4 - HKCU\..\Run: [uio] EXE32EXE.exe
O4 - HKCU\..\Run: [KeywordFinder] ssweeper.exe
O4 - HKCU\..\Run: [SpyElim] sysconf16.exe
O4 - HKLM\..\Run: [cnftips] AppMasterCenter.exe
O4 - HKLM\..\Run: [TForm1] 34763.exe
O4 - HKCU\..\Run: [bingo9] sysconf16.exe
O4 - HKCU\..\Run: [install2] TorontoMail.exe
O4 - HKCU\..\Run: [NsCplTray] KeywordFinder.exe
O4 - HKLM\..\Run: [WTFCTF] newbreed.exe
O4 - HKLM\..\Run: [progmen] ABCXYZ.exe
O4 - HKCU\..\Run: [driver32] nmdllw.exe
O4 - HKCU\..\Run: [gabber] Serviceprocess.exe
O4 - HKCU\..\Run: [sysmon12] ftbar.exe
Revision History
No revisions.
Kill and Clean and SpyMarshal Removal Instructions:
Please note that these instructions may appear to be very long, but in reality it should not take too long to complete. The reason the instructions appear long is because we have provided as much detail as possible when writing this fix.
- Print out these instructions as there will be points in this fix that you
will not have access to your web browser.
- Download FixWareout.exe from the following location and save it to your
desktop.
FixWareout.exe Download Link - When the file has finished downloading double-click on the FixWareout.exe
icon. The icon will look like this:
- After double-clicking on the icon you will be presented with the first setup
screen as shown below.
Simply press the Next button to continue the installation.
- You will now be presented with the next installation screen as shown below.
Press the Install button to install FixWareout to the C:\FixWareout folder.
- You will now be at the last screen of the FixWareout setup. Make sure that
the checkbox labeled Run fixit is checked as shown in the
image below.
Then click on the Finish button to automatically start FixWareout.
- FixWareout will start and you will see a screen like the one below.
Press any key on your keyboard to start the removal process.
- FixWareout will now display a prompt stating that you will need to reboot
your computer to continue with the fix. An image of this prompt is shown below.
Click on the OK button to start the reboot process.
- Your computer will now reboot. Please be aware that the reboot time of your
computer may be longer than normal due to the running of this fix. Before
your desktop appears you will see a prompt like the one below.
Press the OK button to continue with the removal process. This process can take a while, so please be patient.
- Finally you will see a prompt stating that FixWareout has finished.
Press the OK button to close FixWareout and for your Windows desktop to appear.
- When the desktop appears a file called report.txt will
automatically open in Notepad. This contains a list of some of the files that
FixWareout found and removed on your computer. Feel free to look through this
information and when you are finished, close the notepad window.
- The last step is to run a free online antivirus scanner to remove any possible
leftover files. Please follow the steps below to run Bitdefender Online Scanner.
It is important to note that this process requires you to use Internet Explorer.
- Open Internet Explorer and visit this address:
http://www.bitdefender.com/scan8/ie.html
- Click on the I agree link.
- The first time you install Bitdefender online Internet Explorer will
show a bar at the top of the screen prompting you to install the ActiveX
control as shown below.
Right-click on the bar and select Install ActiveX Control...
- A prompt will appear asking if you want to install the software as shown
below.
You should click on the Install button to continue.
- Now, back at the Internet Explorer screen, click on the Click
here to scan link to start the scanning and removal process.
If BitDefender Online detects any malware it will attempt to clean the
file or remove it.
- When BitDefender Online has completed you can close Internet Explorer.
- Open Internet Explorer and visit this address:
Preparation Guide For Use Before Posting A Hijackthis Log [Link]
This is a self-help guide. Use at your own risk.
BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can post a HijackThis log in our HijackThis Logs and Analysis forum.
If you have any questions about this self-help guide then please post those questions in our AntiVirus, Firewall and Privacy Products and Protection Methods forum and someone will help you.



Back to top







