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problems with my mp3 player

Started by clauswe , Sep 03 2010 01:17 PM

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7 replies to this topic

#1 clauswe

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Posted 03 September 2010 - 01:17 PM

I have Windows Vista, and the mp3 players are :

http://www.focalprice.com/detail_EM107R.html
problems are discused here : http://forums.focalprice.com/TopicList.aspx?threadid=16966

http://www.focalprice.com/detail_EM449S.html
problems are discused here : http://forums.focalprice.com/TopicList.aspx?threadid=16965

the players are charged but not recognised by the PC ....

:flowers:

thanks for your help :thumbsup:

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#2 computerxpds

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Posted 03 September 2010 - 01:23 PM

Hi

to Bleepingcomputer!

Well does anything in vista come up when you plug them in?

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#3 clauswe

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Posted 03 September 2010 - 01:29 PM

Hi to Bleepingcomputer!

Well does anything in vista come up when you plug them in?

no, the red mp3 player is recognised after 10 minutes but it does not work anylonger if it is not connected from the PC. And when it was recognised I noticed that the menu was in japanese! So I am really lost.

The other mp3, the small one is not recognised but the batery is charging

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#4 computerxpds

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Posted 03 September 2010 - 01:30 PM

Well from what I see those are not the best looking players and might have a defect or are broken from the factory, do they have a warranty if they do then I would return them for a replacement or a repair, they are from china which could be why the language is in Japaneses.

Edited by computerxpds, 03 September 2010 - 01:33 PM.

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#5 hamluis

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Posted 03 September 2010 - 01:46 PM

I had a similar issue with my Sansa player...it was recognized immediately on one system, while the other did not recognize it.

Are you connecting to rear or front USB ports? If front, try the rear ports.

Louis

BC Malware Forum

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#6 clauswe

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Posted 03 September 2010 - 02:52 PM

I had a similar issue with my Sansa player...it was recognized immediately on one system, while the other did not recognize it.

Are you connecting to rear or front USB ports? If front, try the rear ports.

Louis

I was also told by the PC to change port but the situation is the same.

I am trying to upgrade the PC to Windows 7 and see if there will be any change at taht time

thanks for advice

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#7 hamluis

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Posted 03 September 2010 - 03:40 PM

When my situation happened...I did a number of things...including uninstalling the USB controllers, deleting unused devices/drivers in Device Manager, and expressing much irritation :thumbsup:

.

Eventually, something worked because I now can connect it satisfactoritly to both of my desktops.

Both of my systems were in XP at the time.

Louis

BC Malware Forum

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#8 Capn Easy

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Posted 07 September 2010 - 05:10 PM

Judging from the fact that the menu appears in Japanese, it appears that you may have gotten players intended for the Japanese market. The seller may have mixed up a batch, or they may be "gray market" players. If they are under warranty then I think the advice to get an RMA is the best way to go.