Corrupt mshta.exe after malware removal - recovery disks won't let me refresh w7

Ok,..looking at speccy,thanks,..MTB?,..

What is exact model of computer so we can check reset options,..

Hrd drives ok,..

you cant "refresh",win 7 the way you can,but you should be able to do a "non-destructive reinstall"?..

You want to reset the compuer,but keep files and programs,right?..

Did you look at Paperclips file link?..

Edited by Wolverine 7, 26 June 2021 - 10:56 AM.

I looked at the link from Paperclip and it looks like that might be the right mshta.exe fit in 64-bit versions of WIndows but what do you do with that file?

With 64-bit Windows there are two copies of many system files in two different places and they are usually not the same.

There will be one in here:

C:\Windows\System32

and another (completely different) one here:

C:\Windows\SysWOW64

So which one needs replacing or do they both need replacing and since they are not the same won't you need two files to download?

With systems after XP Microsoft increased the built in "protection" on most system files so you can't just replace the file by copying over the top of the current one or you will see an Access denied message something like this:

So before you can replace one or both files you should first make a copy of the one you have (in case you need to put it back), then you need to take ownership of the file(s), replace them, then restore the ownership back to the way it was before you started.

And for SFC to work and be happy you might also need to replace the file(s) in the Windows component "store" which is where Windows keeps copies of the files so SFC has a source to get a good copy if it finds something that needs to be replaced.

If you don't do all the right SFC will not be happy again.

I guess those instructions are forthcoming from somebody, right?

This is why I would go with the Sysnative solution...  they know how to do all that stuff and the solution they send you will be sure it is all done right.

There is a proper way to replace system files  manually if need be,..

see what the op wants to do,...if we havnt lost him,..

Strange because as I said, with my previous (old) laptop I used the disks provided by DELL all the time to reinstall Windows elements That's a shame. I haven't had crashes in the past little while but today my desktop disappeared for a second or two. I'm not familiar with mshta and not sure what it does or doesn't do.. like I said, I'm not sure if it was relevant but the moderator told me to provide a log and that's when we discovered that it said corrupt. I can provide a minitoolbox report but someone would have to tell me how to go about pasting the correct info.

You want to reset the compuer,but keep files and programs,right?..- I was hoping just to repair that one thing if I could choose, but definitely would rather live with it if it's between that and a factory reset type of thing .
 

(sorry - I'm not sure which posts are directed towards me and which are to each other - I will do my best to answer what I know/can)

Thank you.

Edited by meeshymee, 28 June 2021 - 06:38 PM.

Hi Meshymee,.

josebara was talking about maintenace of your computer,but were going to do that anyway,as we go along,..

For the Minitoolbox log you can just paste in in you reply,..

When you run MiniToolBox,a text file will open,..just go to "edit",at the top right hand corner ,.

".select all"..then,edit again,.."copy",..and paste that into your next post,..

Important

Do you have bachups of your important files,..or can you make them?,..theres always some risk to files,

even if we Refresh and choose to keep your files

Please post Minitoolbox  in your next reply,..then were can  do some preperation to do a refresh,..thanks..

Edited by Wolverine 7, 28 June 2021 - 09:13 PM.

Thank you - I appreciate the scaled-down response. Today my display driver froze for a second. (attached).

Unfortunately I see no edit. Did you mean just click check all and select 'go'? (attached).

I have copies of my files but I've made a lot of tweaks on my computer and am hoping not to start from scratch..

Ok,good you,ve got backups,..important for study so as not to lose work,..:-)

First thing,..you could reinstall your Graphics driver,should stop it playing up again,..to do that,..

 In the search box on the taskbar, enter device manager, then select Device Manager.

- Find the Display Adapter
- Right-click (or press and hold) the graphics driver, and select Uninstall.
- Restart your PC.

Windows will automatically reinstall the driver on reboot.

This link shows a tutorial,(you dont need to go  get the driver from you vendor,just let windows reinstall it win it boots for now).Note:link for information only,..dont download anything.

https://www.intowindows.com/how-to-reinstall-the-display-driver-in-windows-10/

Then you can run MiniToolBox,,we dont need all the boxes ticked,just these...

Open the program >

Tick the boxes,

- list last ten event viewer errors

- installed programd

- nstalled programs,list users partitions and memory size.

Click "Go_,..

The program will run and open a txt file you can copy / paste into your next reply,..

Edited by Wolverine 7, 29 June 2021 - 05:13 PM.

I should clarify that I don't have a backup of my computer or disk image or anything like that, I have my personal files on an external hard drive.

MiniToolBox by Farbar  Version: 17-06-2016
Ran by User (administrator) on 29-06-2021 at 22:17:45
Running from "C:\Users\User\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: 20H5009NUS Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/29/2021 08:32:45 PM) (Source: Application Error) (User: )
Description: Faulting application name: firefox.exe, version: 89.0.2.7843, time stamp: 0x60d22119
Faulting module name: ntdll.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb67f
Exception code: 0xc0000005
Fault offset: 0x0000000000031543
Faulting process id: 0xca4
Faulting application start time: 0xfirefox.exe0
Faulting application path: firefox.exe1
Faulting module path: firefox.exe2
Report Id: firefox.exe3

Error: (06/27/2021 07:00:02 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (06/20/2021 07:00:02 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (06/13/2021 07:00:02 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (06/06/2021 07:00:01 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (06/04/2021 01:21:23 AM) (Source: Application Error) (User: )
Description: Faulting application name: MBAMService.exe, version: 3.2.0.970, time stamp: 0x6086b9e6
Faulting module name: ntdll.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb67f
Exception code: 0xc0000374
Fault offset: 0x00000000000bf262
Faulting process id: 0x80c
Faulting application start time: 0xMBAMService.exe0
Faulting application path: MBAMService.exe1
Faulting module path: MBAMService.exe2
Report Id: MBAMService.exe3

Error: (06/03/2021 11:59:04 PM) (Source: Firefox Default Browser Agent) (User: )
Description: 0x80070032 in RegisterTask:112

Error: (05/30/2021 07:00:02 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (05/28/2021 09:39:01 AM) (Source: Application Error) (User: )
Description: Faulting application name: mbam.exe, version: 4.0.0.987, time stamp: 0x608944b9
Faulting module name: ntdll.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb67f
Exception code: 0xc0000374
Fault offset: 0x00000000000bf262
Faulting process id: 0x16b0
Faulting application start time: 0xmbam.exe0
Faulting application path: mbam.exe1
Faulting module path: mbam.exe2
Report Id: mbam.exe3

Error: (05/26/2021 04:00:51 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.23537, time stamp: 0x57c44efe
Faulting module name: ntdll.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb67f
Exception code: 0xc0000374
Fault offset: 0x00000000000bf262
Faulting process id: 0xa5c
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3


System errors:
=============
Error: (06/29/2021 10:16:35 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 70.

Error: (06/29/2021 10:16:26 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 70.

Error: (06/29/2021 10:16:26 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 70.

Error: (06/29/2021 10:16:20 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 70.

Error: (06/29/2021 10:11:19 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 70.

Error: (06/29/2021 10:11:09 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 70.

Error: (06/29/2021 10:11:09 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 70.

Error: (06/29/2021 10:11:02 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 70.

Error: (06/29/2021 09:56:30 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070005: Security Intelligence Update for Microsoft Security Essentials - KB2310138 (Version 1.343.25.0).

Error: (06/29/2021 09:56:20 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070005: Security Intelligence Update for Microsoft Security Essentials - KB2310138 (Version 1.343.25.0).


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2021-02-09 15:50:16.320
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\EqualizerAPO\EqualizerAPO.dll because the set of per-page image hashes could not be found on the system.

  Date: 2021-02-09 15:44:11.772
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\EqualizerAPO\EqualizerAPO.dll because the set of per-page image hashes could not be found on the system.

  Date: 2021-02-09 15:05:57.798
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\EqualizerAPO\EqualizerAPO.dll because the set of per-page image hashes could not be found on the system.

  Date: 2021-02-09 15:05:56.338
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\EqualizerAPO\EqualizerAPO.dll because the set of per-page image hashes could not be found on the system.

  Date: 2021-02-09 15:04:57.908
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\EqualizerAPO\EqualizerAPO.dll because the set of per-page image hashes could not be found on the system.

  Date: 2021-02-09 15:04:55.508
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\EqualizerAPO\EqualizerAPO.dll because the set of per-page image hashes could not be found on the system.

  Date: 2021-02-09 15:04:53.686
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\EqualizerAPO\EqualizerAPO.dll because the set of per-page image hashes could not be found on the system.

  Date: 2021-02-09 15:04:50.686
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\EqualizerAPO\EqualizerAPO.dll because the set of per-page image hashes could not be found on the system.

  Date: 2021-02-09 15:03:45.456
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\EqualizerAPO\EqualizerAPO.dll because the set of per-page image hashes could not be found on the system.

  Date: 2021-02-09 15:00:53.572
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\EqualizerAPO\EqualizerAPO.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 21.005.20048 - Adobe Systems Incorporated)
ANT Drivers Installer x64 (HKLM\...\{4B82AD4E-00A5-43D2-ACC6-730FEA0CA53B}) (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
BayHubTech Flash Memory Card Windows Driver (HKLM\...\{E7101232-9DED-4965-AECE-0AFE85B4C490}) (Version: 3.4.00.15 - BayHub Technology LTD.) Hidden
BayHubTech Flash Memory Card Windows Driver (HKLM-x32\...\InstallShield_{E7101232-9DED-4965-AECE-0AFE85B4C490}) (Version: 3.4.00.15 - BayHub Technology LTD.)
Canon MG4100 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG4100_series) (Version:  - )
Canon MG4100 series On-screen Manual (HKLM-x32\...\Canon MG4100 series On-screen Manual) (Version:  - )
Canon MP Navigator EX 5.0 (HKLM-x32\...\MP Navigator EX 5.0) (Version:  - )
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version:  - )
Canon Solution Menu EX (HKLM-x32\...\CanonSolutionMenuEX) (Version:  - )
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.66.68.53 - Conexant)
CyberLink YouCam 9 (HKLM-x32\...\{689DAD27-0634-4e5d-B726-E951371AE338}) (Version: 9.1.1927.0 - CyberLink Corp.)
Dolby Audio X2 Windows API SDK (HKLM\...\{82C288CC-A96D-43E3-9119-944DABF5DD61}) (Version: 0.8.0.74 - Dolby Laboratories, Inc.)
Dolby Audio X2 Windows APP (HKLM\...\{9207D68E-666A-49C7-A900-9F5B2FF289E4}) (Version: 0.8.0.71 - Dolby Laboratories, Inc.)
Elevated Installer (HKLM-x32\...\{046B73C9-590D-466D-A63A-87D754FD4CA3}) (Version: 7.3.1.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express (HKLM-x32\...\{17d9af06-1754-4b0b-8d90-6df3135f052c}) (Version: 7.3.1.0 - Garmin Ltd or its subsidiaries)
Garmin Express (HKLM-x32\...\{4CF0341B-0F5D-49D4-B940-5600799E8586}) (Version: 7.3.1.0 - Garmin Ltd or its subsidiaries) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.169 - Google Inc.) Hidden
Integrated Camera (HKLM-x32\...\Sunplus SPUVCb) (Version: 3.5.7.4302 - SunplusIT)
Intel® Chipset Device Software (HKLM-x32\...\{44ded3eb-1686-46a6-9770-fd79096c29f7}) (Version: 10.1.1.45 - Intel® Corporation) Hidden
Intel® USB 3.0\3.1 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 5.0.1.38 - Intel Corporation)
Lenovo Active Protection System (HKLM\...\{46A84694-59EC-48F0-964C-7E76E9F8A2ED}) (Version: 1.82.00.20 - Lenovo)
Lenovo Diagnostics Tool Lite (HKLM\...\{7B3D3612-92C8-483A-9E2C-C2A50EE8343C}) (Version: 4.20.0 - Lenovo)
Lenovo On Screen Display (HKLM\...\OnScreenDisplay) (Version: 8.86.25 - Lenovo)
Lenovo Service Bridge (HKCU\...\{2C74547D-EF88-47F4-85F5-BE46A31E26B7}_is1) (Version: 5.0.1.5 - Lenovo)
Lenovo System Update (HKLM-x32\...\TVSU_is1) (Version: 5.07.0110 - Lenovo)
Lightshot-5.5.0.7 (HKLM-x32\...\{30A5B3C9-2084-4063-A32A-628A98DE512B}_is1) (Version: 5.5.0.7 - Skillbrains)
Malwarebytes version 4.4.0.117 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 4.4.0.117 - Malwarebytes)
Microsoft .NET Framework 4.8 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.8.03761 - Microsoft Corporation)
Microsoft Edge (HKLM-x32\...\Microsoft Edge) (Version: 91.0.864.59 - Microsoft Corporation)
Microsoft Edge Update (HKLM-x32\...\Microsoft Edge Update) (Version: 1.3.143.57 - )
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.10.209.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29325 (HKLM-x32\...\{33628a12-6787-4b9f-95a1-92449f69fae0}) (Version: 14.28.29325.2 - Microsoft Corporation)
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29325 (HKLM-x32\...\{d7a6435f-ac9a-4af6-8fdc-ca130d13fac9}) (Version: 14.28.29325.2 - Microsoft Corporation)
Mozilla Firefox 89.0.2 (x64 en-US) (HKLM\...\Mozilla Firefox 89.0.2 (x64 en-US)) (Version: 89.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 78.0.2 - Mozilla)
Qualcomm Atheros 11ac Wireless LAN Installer (HKLM-x32\...\{20CA507E-24AA-4741-87CF-CC1B250790B7}) (Version: 11.0.10454 - Qualcomm)
Qualcomm Atheros Bluetooth Installer (64) (HKLM\...\{628988B4-3FA5-4EA6-BAA3-DA640F6718BD}) (Version: 4.0.0.788 - Qualcomm Atheros Communications)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.101.714.2016 - Realtek)
Speccy (HKLM\...\Speccy) (Version: 1.32 - Piriform)
Speedtest by Ookla (HKLM\...\{A54E6D05-78E0-458F-BC8D-F638EE697A85}) (Version: 1.8.134.001 - Ookla)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
VLC media player (HKLM\...\VLC media player) (Version: 3.0.12 - VideoLAN)
Vulkan Run Time Libraries 1.0.33.0 (HKLM\...\VulkanRT1.0.33.0) (Version: 1.0.33.0 - LunarG, Inc.) Hidden
Vulkan Run Time Libraries 1.0.33.0 (HKLM\...\VulkanRT1.0.33.0-2) (Version: 1.0.33.0 - LunarG, Inc.) Hidden
Vulkan Run Time Libraries 1.0.33.0 (HKLM\...\VulkanRT1.0.33.0-3) (Version: 1.0.33.0 - LunarG, Inc.)
WifiAutoInstall version 2.0.0.8 (HKLM\...\{BBADB2D6-0408-42D0-AAF8-B79D3E8B994C}_is1) (Version: 2.0.0.8 - Realtek, Inc.)
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
YouCam 9.0 (HKLM-x32\...\{689DAD27-0634-4e5d-B726-E951371AE338}_is1) (Version: 9.0 - CyberLink) Hidden
Zoom (HKLM-x32\...\{325D3FAA-C519-40F3-9423-DE74994B7B80}) (Version: 5.6.823 - Zoom)

========================= Memory info: ===================================

Percentage of memory in use: 36%
Total physical RAM: 7639.12 MB
Available physical RAM: 4836.16 MB
Total Virtual: 15276.38 MB
Available Virtual: 12417.75 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:465.66 GB) (Free:260.91 GB) NTFS

========================= Users: ========================================

User accounts for \\MEESH-PC

Administrator            Guest                    User                     


**** End of log ****

 

Edited by meeshymee, 29 June 2021 - 09:26 PM.

should clarify that I don't have a backup of my computer or disk image or anything like that, I have my personal files on an external hard drive.

Ok,but  you have backups of your files which is good,..ill look through MTB nd post back,..

Ok,.sorry for late reply,..caught up in work,...MTB doesnt actually look too bad,mostly irelivant errors i  think,..

Lets try these before we try a reset,..

Run the Filechecker

Click Start

Type command prompt in search box
Right-click on the first item in search results list: Command Prompt
Click Run as administrator

When Command Prompt appears, type (copy / paste) ,the command:
 

sfc /scannow

 

Allow this to run and complete,it may take a while,..

Once it completes,restart the computer,..

As windows starts to boot,press the f8 key repeatedly to bring up the startup options > choose Last Known Good Configuration (advanced),

and then press Enter

Let the computer start as normal and see how it runs..

Edited by Wolverine 7, 01 July 2021 - 07:25 PM.

it was the filechecker result requested by the moderator that first brought the corrupt file to my attention and i'm still not sure if the corruption is the result of the malware, the removal or neither (and was like that before all of this).

i've attached a scan result but sadly no longer remember if this was a screenshot i sent the moderator before or after it was fixed (or which program it's from but i've attached it anyway in case it's relevant.)

i'm running it now but i don't have a problem starting so i wouldn't really be able to tell you if there was a change.. but i'll let you know if i notice anything.

the only problem (well, there are a lot of little ones but no others that began after the removal) was the occasional windows explorer crash.

*i restarted.. not sure how to tell.

Edited by meeshymee, 05 July 2021 - 08:54 PM.

Ok,..monitor computer for a bit,..see how it does..

It would be helpfull to look through the  latest filechecker log ,..you can run this command in command prompt,..it,ll put a copy of the log on your desktop,that you can paste into your next reply,..

open command,..type,(copy / paste).

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfclogs.txt"

 

Dont know about missing file,..sometimes virus removal causes issues,..this doesnt seem too bad,..even if we do a reset,its not that difficult really,..if you really dont want to do that,the file can be reinstalled manually,..

did you boot into,last known good configuration?..

Try  Clearing File Explorer History to help with the crashes,..

type File Explorer Options in Windows 10 search bar and click on the result

 Open File Explorer Options,..

 Click "Clear" in the Privacy section (bottom right)..

Ok,..let me know how it goes,..and post the log for FChecker,if you can..

Just looking at last post,..forgot your on 7 not 10,..(process is the same)..too many threads going on...

How is computer now?,..

Edited by Wolverine 7, 07 July 2021 - 09:27 PM.

yes, hard to keep up..

i did do last known and i don't have the crash all the time so hard to tell. the only diff i see since doing it is that my browser is a bit screwy. today and yesterday the browser works fine but for some reason i can't close a tab by clicking x. and tabs seem to be on top of each other. i had to right click to close tabs but couldn't drag a tab into a bookmark folder - doing so made it go on top of another. i could make a new tab though so it was like tabs half-froze? never had that before). image attached.

re: clearing file explorer history - i searched i the search bar (yes, W7) and it doesn't come up - not sure how to do it on 7.

re: Dont know about missing file,..sometimes virus removal causes issuesif you really dont want to do that,the file can be reinstalled manually,.. - is this what caused the desktop crashes? is it a required file?

re: post the log for FChecker,if you can - i can redo it and post pls remnd me where to fibd the result log.

thanks

Edited by meeshymee, 08 July 2021 - 11:39 AM.