Headphones Do Not Work With Laptop

Left click the Windows icon then use the down arrow key to till you get to the Dell folder if there then press Enter. Do you see Dell Audio. if yes, then use the down arrow key to highlight dell audio then press enter.

Unfortunately all the things that you have been told will be absolutely useless until you get the right plug.

Then, unless they have messed something up for you, it should work straight away.

Unfortunately all the things that you have been told will be absolutely useless until you get the right plug.

 

Then, unless they have messed something up for you, it should work straight away.

I must be missing something. I've used headphones with both TRSS and TRS plugs without a problem on my Dell. TRSS being used for headphones or headsets with a mic.

I get this popup with the Dell Audio Driver.

Edited by JohnC_21, 20 January 2023 - 04:42 PM.

In Programs do you have Dell > Dell Audio? If yes, then click Advanced and make sure the box next to Enable Audio Dialog Popup when device is attached is checked. Attach your headphones and when the box pops up select your headphones.

 

Hi Looked again, via control panel, don't have Dell audio only Dell touchpad.

It's not in Apps and Features on my Dell either. Click the Windows icon and look for a Dell Folder in that folder is there a Dell Audio?

I'm trying to save a screenshot of that but when I paste into Paint I just keep getting the other screenshot I did earlier.

It's not in Apps and Features on my Dell either. Click the Windows icon and look for a Dell Folder in that folder is there a Dell Audio?

No, all that is in the Dell folder is Dell Touchpad.

Hey Buddy, do you have any third party program/software for the audio? Like mine, I have Waves MaxxAudio controlling all my lappy audio, this will bypass any default audio. If you do not have this I'd suggest you to install them or update your Windows to the latest version or use DriverEasy to check on any missing driver/plugins.

Or this - https://dl.dell.com/FOLDER03070038M/3/Audio_Driver_5P33P_WN32_6.0.1.6070_A00.EXE

Info here - https://www.dell.com/support/home/en-my/drivers/driversdetails?driverid=5p33p&oscode=wt64a&productcode=latitude-e7240-ultrabook

Hope this helps

Edited by Hasrie, 30 January 2023 - 08:21 PM.

 

Hey Buddy, do you have any third party program/software for the audio? Like mine, I have Waves MaxxAudio controlling all my lappy audio, this will bypass any default audio. If you do not have this I'd suggest you to install them or update your Windows to the latest version or use DriverEasy to check on any missing driver/plugins.

 

Or this - https://dl.dell.com/FOLDER03070038M/3/Audio_Driver_5P33P_WN32_6.0.1.6070_A00.EXE

 

Info here - https://www.dell.com/support/home/en-my/drivers/driversdetails?driverid=5p33p&oscode=wt64a&productcode=latitude-e7240-ultrabook

 

 

Realtek HD Audio Driver

RECOMMENDED Audio 22 Jul 2015

Download

 

Version

6.0.1.6070, A00

Download Type

Driver

File Name

Audio_Driver_5P33P_WN32_6.0.1.6070_A00.EXE

File size

207.29 MB

Description

This package contains the driver for the Realtek ALC3xxx series High Definition audio codec. Audio driver is the software that helps your operating system to communicate with audio devices such as internal sound cards, speakers, headsets, and microphones.

Important Information

Audio drivers and applications take no more than 4 minutes to be installed on your system. You can install the updates in the background while using the system.

 

Hope this helps

Realtek HD Audio Driver

RECOMMENDED Audio 22 Jul 2015

Download

 

Version

6.0.1.6070, A00

Download Type

Driver

File Name

Audio_Driver_5P33P_WN32_6.0.1.6070_A00.EXE

File size

207.29 MB

Description

This package contains the driver for the Realtek ALC3xxx series High Definition audio codec. Audio driver is the software that helps your operating system to communicate with audio devices such as internal sound cards, speakers, headsets, and microphones.

Important Information

Audio drivers and applications take no more than 4 minutes to be installed on your system. You can install the updates in the background while using the system.

 

Hi,

I missed your reply,sorry, just saw it, will check it all out. Thanks again for taking the time to reply and once again sorry for replying late.